Fractional Head of Digital

A group of five professionals reviewing hotel digital performance and analytics

€4,000 - €8,000 p/month (ex. VAT)

For hospitality businesses and independent groups that need senior digital expertise but do not require a full-time in-house Head of Digital. GuestWorks Digital operates as an extension of your leadership team, providing strategic direction, oversight of digital performance, and coordination of internal teams and external partners.

Who this is for?

  • Hotel groups and multi-property hospitality businesses

  • Independent hotels with significant digital revenue but no senior digital leadership

  • Businesses that cannot justify a full-time Head of Digital but need that level of expertise

  • Owners and leadership teams looking for strategic direction across digital, eCommerce, and technology

  • Organisations managing multiple agencies, platforms, and internal teams that require coordination and oversight

Business meeting with people analyzing hotel digital marketing performance.

What’s Included:

Digital Strategy & Planning

  • Develop and maintain the organisation’s digital strategy

  • Align digital marketing activity with commercial and revenue goals

  • Identify opportunities to increase direct bookings and digital revenue

  • Annual digital planning and budget recommendations

Digital Revenue & Performance Oversight

  • Oversight of digital revenue performance across all channels

  • Direct vs OTA strategy development

  • Performance monitoring across website, booking engine, paid media, and CRM

  • Identification and prioritisation of digital growth opportunities

Leadership of Digital Marketing Activity

  • Strategic oversight of all digital marketing channels

  • Guidance and review of work delivered by internal marketing teams

  • Setting priorities, KPIs, and performance benchmarks

  • Ensuring activity aligns with brand and commercial objectives

Agency & Vendor Management

  • Oversight and coordination of digital agencies and suppliers

  • Management of website agencies, booking engine providers, and marketing partners

  • Independent review of agency performance and recommendations

  • Ensuring external partners deliver measurable value

Technology & Digital Infrastructure

  • Strategic oversight of digital technology including booking engines, CRM platforms, and marketing tools

  • Advice on platform selection and technology improvements

  • Ensuring systems support revenue growth and operational efficiency

Reporting & Leadership Engagement

  • Regular reporting to senior leadership or ownership

  • Translation of digital performance into clear commercial insights

  • Identification of risks, opportunities, and strategic priorities

  • Participation in leadership or commercial strategy meetings

Experience across leading hospitality brands…

Not sure which level of digital support is right for your hospitality business?

GuestWorks Digital can work with you to assess your current digital performance and identify where improvements can be made. From this, we can design a bespoke package aligned with your commercial goals.

Book a free, no-obligation consultation and we’ll discuss your current challenges and how GuestWorks Digital can help.

Contact Us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!